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PRIVACY POLICY



This Privacy Policy explains how Gridlign Studio collects, uses, stores, and protects your personal data. By visiting our website or using our services, you agree to the terms of this Privacy Policy.


This policy applies to all interactions with Gridlign Studio, including via our website, email communication, and service agreements.




1. Who We Are


Gridlign Studio
Doelstraat
8870 Ingelmunster
Belgium
VAT: BE1025119160
Email: info@gridlign-studio.com


Gridlign Studio acts as the data controller for all personal data collected and processed.




2. What Personal Data We Collect


We may collect the following types of data:



Personal Data Provided Directly by You


  • Name

  • Email address

  • Phone number

  • Address

  • Project or service-related information

  • Billing and invoice details




This data is collected when you:



  • Fill in a contact or inquiry form

  • Request a quote

  • Enter a service agreement

  • Communicate with us via email or telephone




Automatically Collected Data


When you visit our website, we may collect:



  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website




These are collected via cookies and similar technologies. See our Cookie Policy for more details.




3. Why We Process Your Data


We process your personal data for the following purposes:



  • To communicate with you regarding inquiries or projects

  • To prepare and execute contracts or proposals

  • For administrative and financial processing (e.g., invoicing)

  • To improve our website and services

  • To provide customer support

  • For legal and compliance purposes

  • For newsletters or promotional communication (only with your explicit consent)




We do not sell your data to third parties.




4. Legal Basis for Processing


Data is processed on one or more of the following legal grounds:



  • Consent (Article 6.1(a) GDPR)

  • Contractual necessity (Article 6.1(b))

  • Legal obligation (Article 6.1(c))

  • Legitimate interest (Article 6.1(f)) — e.g., website security, business analytics




You may withdraw your consent at any time.




5. Sharing of Personal Data


Your data may be shared with carefully selected third parties, such as:



  • IT service providers and hosting companies

  • Website and email hosting partners

  • Payment or accounting services

  • Subcontractors involved in project execution




These parties act as data processors and may only use your data according to our instructions. We do not share your data with unrelated third parties or sell your data.




6. International Transfers


If data is transferred outside the European Economic Area (EEA), this is done only with:



  • Adequate protection measures (such as EU Standard Contractual Clauses)

  • Compliance with the GDPR




7. Data Retention


We store your data only as long as necessary:



  • Project and billing data: up to 7 years (legal requirement)

  • Marketing-related data: until you withdraw consent

  • Inquiry-related data: up to 2 years after last contact

  • Cookies: as defined in our Cookie Policy




8. Your Rights Under GDPR


You have the right to:



  • Access your personal data

  • Correct inaccurate data

  • Request deletion ("right to be forgotten")

  • Restrict processing

  • Object to processing, including direct marketing

  • Data portability (receive your data in a structured format)




To exercise your rights, contact us at: info@gridlign-studio.com


We may require verification of your identity before responding.




9. Direct Marketing


You will only receive newsletters or promotional emails if you have explicitly opted in. You may unsubscribe at any time via the link in the email or by contacting us.




10. Security Measures


We implement appropriate technical and organizational measures to protect your data. However, no method of electronic transmission is 100% secure. In case of a data breach, we will notify you and the Belgian Data Protection Authority where legally required.




11. Minors


Our website and services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.




12. Changes to This Policy


We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website indicates acceptance of any changes.




13. Complaints


If you believe your data is being processed improperly, you may file a complaint with:



Belgian Data Protection Authority (GBA)

Drukpersstraat 35
1000 Brussels
Belgium

Website: https://www.gegevensbeschermingsautoriteit.be

Tel: +32 (0)2 274 48 00
Fax: +32 (0)2 274 48 35